Digital Tools
Customized multi-product solutions
All our digital capabilities have been developed with the sole objective of improving your customers' experience. Our tools allow you to ensure multichannel communication, request a service, follow up on it and assess its quality.
The most innovative tools in your business
MiA Tracking
Optimization and efficiency in the management of our supplier and service networks. With MiA tracking we anticipate to always provide the best service to our customers.
Smart DD
Our technological solution allows us to intelligently assign the best resource to each service, reducing time and improving customer experience.
Progressive Web App
Our tool perfectly merges the versatility of a web with the fluidity of a native app. Barrier-free access and innovative functionalities, with a focus on the best digital customer experience.
Multichannel communication platform
Centralized management of all digital communications with our customers, either by WhatsApp, Chat, Email or Phone streamlining the process in the provision of our services.
Quality Observatory
We have the most advanced tools to objectively measure the quality issued and perceived with a focus on how our partners and customers see us.