When experience is built with purpose, impact transcends.
In an environment where customer experience has become a true differentiating factor, Mawdy Mexico has been recognized with five awards at the Global CX Forum 2026, one of the most relevant gatherings of the Customer Experience and Contact Center industry in Mexico.
This achievement reflects the constant work of a team of more than 400 professionals, as well as a clear vision: to design and operate experiences that combine efficiency, closeness, innovation, and a deep focus on people.
Recognition of innovation and best practices in CX
The Global CX Forum is a benchmark event that brings together leaders, experts, and organizations each year that are transforming the way companies relate to their customers and employees. The event highlights best practices in operational strategy, customer service, leadership, technology, and the evolution of service models, recognizing those companies that drive real and measurable change in the industry. Being part of this forum, and receiving multiple recognitions, positions Mawdy Mexico as a leading player within the customer experience ecosystem, reaffirming its commitment to continuous improvement and operational excellence.
Five awards that reflect a comprehensive vision
During the 2026 edition, Mawdy Mexico was awarded in different categories that recognize strategy, execution, and leadership. Each of these awards highlights Mawdy Mexico’s ability to integrate people, processes, and technology into more human, efficient, and sustainable service models.
People at the center of every interaction
The recognized projects share a common denominator: putting people at the center.
From process optimization to the adoption of technologies that enable proactivity and personalization, Mawdy Mexico continues to invest in solutions that improve both customer and employee experience.
“True transformation occurs when strategy is translated into real, consistent, and memorable experiences.”
A boost to keep evolving
These five awards not only celebrate what has been achieved so far, but also reinforce Mawdy Mexico’s commitment to the future: to continue innovating, listening, and evolving in order to respond to new customer and market expectations.
Because when talent comes together, results follow.
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